“But what really sets Jesse apart is her service and availability after a buy or sale. For example, four years ago I was in NY and a neighbor called to tell me we had three inches of water in our cellar and the sump pump wasn’t working. Desperate, i called Jesse and asked for advice. Never mind advice. She said, “let me take care of it.” And boy, did she. Two hours later a crew was in the cellar with fans and a new sump pump. Disaster averted.”